One of the main things you realise visiting Casino.com is that the site is dedicated to various players. The site has been operational since 2008 and is owned by Mansion Europe. During the time the casino has been serving players, they have acquired 2 licenses, one awarded by the UKGC and the other by the Gibraltar Gambling Commission.
Casino.com brand themselves as having fun stuff and something for everyone. This is why the casino boosts casino games, live casino, jackpots, sports and even virtual games. You can also enjoy the site in English, German, Norwegian and Finnish, with some language variations also offered at the support level. Talking about the 24/7 support available, the mother company has won 2020 awards for a stellar customer support team. This compliments 2018 they also took home casino awards.
Apart from the games on offer, ongoing promos accompany yours on your Casino.com journey. A welcome offer, a VIP program and during the week offers, all await. Thinking about joining Casino.com? Let’s have a look at some Pros and Cons.
Pros of Playing at Casino.com
- Ongoing promotions and offers
- Support available on a 24/7 basis
- A brand with over 12 years of experience.
- Dedicated mobile apps available for both iOS and Android
Cons of Playing at Casino.com
- Wagering set at 40x
- No Chat support available.
Casino.com was established in 2008 and is owned by Mansion Europe Holdings Limited. Continue reading this casino review for more info on the casino.
The Casino.com Bonus Information
If you’re interested in the Casino.com bonus offer, this section takes a closer look at what types of bonuses are available.
Types of Bonuses Available on Casino.com
- Welcome Offer
- Live Casino Promotions
- Tuesday Offers
- Weekend Offer
- Beat the Dealer (Live Blackjack)
New players signing up with an account at Casino.com for the first time are offered a welcome package.
The welcome offer on Casino.com consists of:
- 20 Free bonus spins upon registration with no deposit needed
- 100% deposit match up to 400 Euros
- 180 Free Bonus spins
When you register at Casino.com, you are entitled to free bonus spins. In total you get a whopping 20 free spins. The first 20 you land when signing up and the rest are credited once you make your first deposit. When the deposit is finalised, you get a further 20 free spins, and 20 per day after that for 8 consecutive days. The spins can be used on the reels of Age of Gods and a 20x wagering requirement applied. The maximum amount of winnings you can enjoy from the free spins is 100 Euros.
When you make a minimum deposit of 20 Euros at Casino.com, you will earn your deposit bonus. This bonus allows you to scoop a 100% deposit of up to 400 Euros. Here, you also have a wagering requirement that you would need to meet. If you try to make a withdrawal before that, any potential winnings will be lost.
No Deposit Bonus
The No deposit bonus at Casino.com comes in the form of free spins. When you finalise your Casino.com registration, you scoop 20 free bonus spins. And yes, you heard that right, no deposit is needed to enjoy these. But, if your free no deposit spins grant you any wins, you would need to make a small deposit to enjoy the winnings. The No deposit spins bonus can be redeemed on the reels of Age of Gods, just like the other bonus spins.
All bonus offers and free spins are subject to wagering requirements unless otherwise specified.
Wagering requirements for Casino.com bonus
Your 100% deposit bonus match comes along with a 40x wagering requirement that would need to be met. This means that if you try to withdraw any winnings prior to meeting the requirement, all your winnings will be lost. Different games will contribute with different weightings to helping you reach the wagering requirement. It is best to always check to Casino’s T&Cs to check which games award what.
Wagering requirements for free spins on Casino.com
You free spins at Casino.com are subject to a 20x wagering requirement. A smaller amount than that of other casinos and also the deposit bonus wagering. Make sure you reach this requirement before trying to make a withdrawal request.
Live Casino Offer
Occasionally Casino.com crafts live casino offers to keep you busy playing and hopefully winning. These promos include Happy Hours during the live Blackjack tables. Here you get double the stake if you manage to find the Gold Card. To join the fun, Happy Hour takes place between 20:00 – 22:00 (GMT) every Tuesday, Wednesday & Thursday.
Everyone needs a boost following the week. The boost at Casino.com comes in the form of Tuesday offers. Deposit a minimum of 20 Euros and insert the Bonus Code: Tuesday, wager the deposit amount a total of 3x and scoop a 5 Euros Bonus with an additional 5 bonus spins.
Deposit offers are available when you deposit play money during the weekend. Here you will land 5 bonus spins if you deposit between 20- 49 Euros, 15 free spins if you deposit between 50-99 Euros and 50 bonus spins if you deposit 100 Euros and more. You would need to insert the bonus Friyay.
Beat the Dealer (Live Blackjack)
Offers are also available on the Live Blackjack tables. If you win at the Blackjack table, you could walk away with some lucrative bonus money. Land 3 Blackjacks in a row to win 500 Euros in cash or 4 Blackjacks in a row will see you walk away with 1000 Euros in cash.
Winning Streak (Live Roulette)
Playing Live Roulette will also see you win big. Land the Lucky 7 and win Golden Chips. Here you can scoop some of the best winnings, up to a generous 100,000 Euros in cash. Click on the promo and opt in to benefit from this offer.
Disclaimer: the information on this site was correct at the time of review. It is your responsibility to ensure you are following the generic - as well as promotion-specific - terms and conditions
VIP Program, Loyalty Scheme and Promotions
The road to your Casino.com VIP status starts off when you join the online playground. Casino.com talks about its Loyalty scheme as opening the doors for exclusive benefits, bonuses and invitations. Just know that this VIP program is ‘a club for the most elite and loyal players’ And here we are spilling all the details, and helping you become the VIP player you deserve to be.
The Casino.com VIP Loyalty Program
When it comes to the VIP program at Casino.com, it is based on a set number of tiers. Goals are set in place for you to meet to be able to enjoy the loyalty scheme. The below gives you a glimpse of what is available at every tier of the casino:
Bronze Tier - Regular Deposit Bonuses, 24/7 Customer Service, Exclusive Casino Promotions.
Silver Tier - Regular Deposit Bonuses, 24/7 Customer Service, Exclusive Casino Promotions.
Gold Tier - Regular Deposit Bonuses, 24/7 Customer Service, Exclusive Casino Promotions.
VIP Tier - Regular Deposit Bonus, 24/7 Customer Service, Exclusive Promotions, 24/7 Dedicated VIP Team, Personal VIP Account Manager, Loyalty Level Welcome Bonus and
- Special Gifts
VIP Elite - Regular Deposit Bonus, 24/7 Customer Service, Exclusive Promotions, 24/7 Dedicated VIP Team, Personal VIP Account Manager, Loyalty Level Welcome Bonus and Special Gifts, Personal Cashback Offers and Invitation to Exclusive VIP Events.
Good to note that the VIP program is not available in all the countries across the team. You can check with the CS team to see if your country is available. If you are, rejoice as Casino.com have VIP Managers for Sweden, France, Italy, UK and more.
Becoming a Casino.com VIP Player
The more you play at a casino, the better chance of you climbing the site’s loyalty ladder. And your road to VIP starts with that very first deposit you make.
Reaching the VIP Level - If you would like to be a member of this special player club, you would need to have accumulated a minimum of 20.000 loyalty points and made minimum deposits of $3,000/£2,000/2.200€.
Reaching the VIP Elite Level - Here you would need to accumulate a minimum of 50,000 loyalty points and deposit a minimum of $24,000/£16,000/17.600€.
Loyalty points are earned every time you deposit and play at Casino.com, however note that sports betting will not generate you and points. Once you meet the above criteria, one of the friendly VIP Managers (depending on your location and language preferences) will contact you to break the news and award some initial freebies.
When you make it to the VIP Elite level, chances are you will be invited to some of the best sporting events around. These include The Golden Cup Day in Spain which includes a full day of pampering, champagne and luxury. Boxing Events, Football Events and even Formula One are also events VIP players can enjoy.
Types of Games Available
Throughout the years, Casino.com has established a partnership with many big-name providers. The aim is to bring the very best in gaming, all under one roof. Some of the names here include NetEnt, Playtech, Quickspin, Play’n Go, Pragmatic Play and more. Let’s delve into each section available and with it worth spinning and winning.
What every player is playing will raise a game’s popularity, and all the sought after games will be grouped here. The biggest choice is choosing a theme and a game. How about taking a trip to Troy and spinning the reels of Age of Gods: Epic Trop by Playtech? Or else maybe you want something more retro with Space Digger also by Playtech?
New and Exclusive
This is one exciting part of the online casino. Here you can enjoy new and exclusive games available on the brand, some of which only available here. Jinn’s Moon by Playtech is on offer here, with a 96.5% RTP and also some cutting edge graphics. There are over 80 new and exclusive games here, so if you are looking for some spice to your gameplay, look no further.
Before we fell in love with slots, we enjoyed table games. Via this part of the casino, you can binge on the beloved table games. Blackjack, Jacks or Better, Roulette, Craps and more is on offer here. Just remember that all the games are in a non-live setting, so tables will not be manned via a live dealer.
Here is the place to get that land based casino fun, yet from the comfort of your own home. In all, you have 31 tables to enjoy, with some of the top games tagged to help you see what other players are enjoying. Roulette, Blackjack, Baccarat, Poker and some more. Take your pick, wager in and play.
Some people chase rainbows, others (like us) chase jackpots. To help you with your search, Casino.com has a dedicated section with all the jackpot games. Some progressive, some not. To help you decide on your jackpot game, the online casino also lists the jackpot amount on the game profile. Simply choose and enjoy!
At Casino.com you can enjoy sports betting. Horse Racing, Football, Tennis, Basketball, Boxing, Cricket and other sports are available. Here you can support your favourite game, player or team with a sports bet. If you are lucky enough, you can snag some promos also related to Live Casino.
Virtual sports betting is also available at Casino.com. Here you can bet on games that are classified as sports but in a non live setting. Virtual Football, virtual races and even basketball or tennis. Simply choose your game, the team to support and enjoy a bet slip.
If you need any help with your Casino.com journey, you can simply contact Customer Support. However, we suggest you check out the FAQs that are located under the Help section. If you still need to speak to CS, no worries, as the team is always super helpful and eager to help out. They can be reached on a 24/7 basis via the following:
- Live Chat - Click on the live chat icon to start chatting with the team immediately. You would need to be logged into your player account to use this facility.
- Email - Send the team an email on [email protected] and the team will get back to you in a couple of hours.
- Contact Form - Fill in the customer contact form to get a reply back to your query in your inbox.
- Contact Number - If you are calling from the UK, you can use the free UK toll number 0800 9012 483. Rest of the world you can use +350 200 44793, but international call charges might apply.
The good news is Casino.com is available on both iOS and Android. You can either browse from your app store or else click on the link found at the Casino lobby. Simply scroll to the bottom right of the casino lobby and click on the app link to start the download. Tried and tested, the app is easy to use, and both UX and loading times are relatively acceptable. Alternatively, if a dedicated mobile app is not your thing, you can simply go to your mobile or tablet browser. Here you can enjoy the online casino site, without having to go through the hassle of downloading any apps.
Frequently Asked Questions
When you click Player Support located at the bottom of your casino lobby, you get all the assistance that you need. Information about withdrawals, your player account, and also
Is Casino.com legit?
Yes, Casino.com is both licensed and regulated by Gibraltar Gaming Authority, and also by the United Kingdom Gaming Commission. The site is 100% legit.
How long does it take to withdraw money from Casino.com?
This all depends on your VIP status. If you happen to be in the Bronze, Silver and Gold status, your money will reach you within 3 working days. If you are at the higher VIP levels, you will get your winning money within 1-2 working days.