21.com is an online casino who has become renown for their easy to navigate and clean design. The casino is owned and is being operated by Betpoint Group and can offer players from around the world a wide range of games from several different software providers. Having been launched in August 2018, the site is still a newcomer compared to other large online casinos, but is definitely a “one to watch”. As a player at 21.com you will have a generous welcome offer waiting, as well as other ongoing promotions and campaigns.
Pros of playing on 21.com:
- Safe and secure site licensed in Malta
- New slots added regularly from providers such as Quickspin & Microgaming
- Live chat available on mobile, tablet and desktop
Cons of playing on 21.com
- Few ongoing promotions for existing customers
- Limited payment options
- Live chat not available 24/7
21.com was established in 2018, and is owned by Betpoint Group. Their official website is https://21.com. Continue reading for more information.
21.com Casino Bonuses and Promotions
New players at 21.com will feel welcome immediately by receiving no less than 210 free spins after registering (10 free spins per day for 21 days) and a total of four welcome bonuses.
The welcome offer is divided as follows:
- 1st deposit – CODE: BON1 – 100% up to €100 bonus + 900 free spins already awarded on registration
- 2nd deposit – CODE: BON2 – 25% up to €500 bonus
- 3rd deposit - CODE: BON3 - 50% up to €300 bonus
- 4th deposit - CODE: BON4 - 100% up to €100 bonus
All bonuses have a wagering requirement of 50x the bonus amount awarded (including free spins). The max bet while having a bonus balance is €3.
Do note that the offer may vary between countries, ensure to learn what offer applies to you before depositing.
Type of Games Available on 21.com
There is a solid selection of games available at 21.com, including popular choices such as roulette, blackjack and video poker. Recently the casino also added a live casino to their site, making it interesting for an even wider audience. Of course there is a large choice of different slot titles to choose from, made available by some of the biggest names in the industry.
When looking around for games to try out, you will be able to sort the selection through different categories, one of them of course being slots. The slots are shown off clearly and with over 1 000 slots to choose from, you can find yourself browsing and browsing. Luckily you are able to filter the games by provider as well as alphabetically.
Some of the slots you can find include:
- Viking Runecraft
- Sticky Bandits
- Fire Joker
- Jurassic Park
- Terminator 2
- Ancient Egypt
Some of the top slot providers found are:
- Play'n Go
- Pragmatic Play
- Elk Studios
- Scientific Games
For those of you looking for some table games to try out, you can have a look through almost 20 different choices that are available. This selection includes all of the classics, in fact there are several versions to choose from. There is blackjack, roulette, keno and baccarat available, delivered by providers such as Pragmatic Play, Microgaming, iSoftBet and Relax Gaming.
Some of the table games available include:
- Super Fun 21 Extreme
- European Roulette
- Roulette Advanced
- Atlantic City Blackjack
Live Casino Tables
This is the newest section of 21.com, having been added just recently. However there is already a great selection of games to choose from, made available by providers such as Pragmatic Play and Evolution Gaming, two big names within Live Casino.
For the time being there are 23 different table games available, however seeing that this section is pretty new we suspect there will be a wider selection available later on. In the overview of the available tables you will be able to see if the game is live at the moment, how much the minimum and maximum bet for that specific table is and also how many seats are available.
The Live Casino Tables include:
- Control Squeeze Baccarat
- Auto Roulette La Partage
- American Roulette
- Live Monopoly
- Auto VIP Roulette
- VIP Roulette
- Dream Catcher
- Three Card Poker
- Speed Roulette
While the biggest selection of games without a doubt lies within categories such as slots and table games, 21.com has other choices available should you want to try something a little different. Within the category video poker you will find 10 different varieties, with the main provider being Betsoft. However there are titles available from other game developers too. At the time of writing, there is no Bingo or Scratchcards to be found.
Other games available include:
- Crazy 4 Poker
- Jacks or Better Double Up
- Deuces Wild
- Jacks or Better
- Joker Poker
Should you have any questions or run into any problems when playing at 21.com, you will be able to get in touch with the customer support team in no time. They have a live chat option that is available 24/7, easily making it the best option if you have an issue that you want resolved immediately. The live chat function is available in five different languages, being Norwegian, English, German, Japanese and Finnish.
Should you have an issue that is more detailed or complicated, it might be better to contact customer support through e-mail. Here you should receive a reply within a few hours. There is also a contact sheet you can use directly on their website as well as an extensive FAQ section where you can browse around for answers related to your issue. There is no telephone support available at the moment.
The Customer Support of 21.com can be reached via:
- Live Chat
- Contact Form
Should you wish to play some of your favourite games on the casino on the go, you can do so on your mobile device. Both Android as well as iOS are supported, but there are no dedicated apps to be downloaded. When playing at the casino through a mobile device, you will do so through your web browser.
You will be able to access most features that are available through the desktop version and all games that are available on desktop will also be available on mobile. This is something that isn't seen too often on online casinos.
Frequently Asked Questions
Question 1: is 21.com legit?
Answer 1: Yes, 21.com is both licensed and regulated by the Malta Gaming Authority.
Question 2: How long does it take to withdraw money from 21.com?
Answer 2: Withdrawals through e-wallets will be processed the fastest, usually within 24. hours. For withdrawals through cards, it can take between 3 to 5 business days while bank transfers often take up to 5 business days.
Question 3: What languages are available on 21.com?
Answer 3: The site is available in English, Finnish, German, Norwegian, Japanese and French.
Question 4: Which currencies are accepted on 21.com?
Answer 4: Canadian dollars, Euros, New Zealand dollars, Norwegian kroner, US dollars
Question 5: Which countries are restricted on 21.com?
Asia, Afghanistan, Algeria, Angola, Antigua and Barbuda, Argentina, Australia, Belgium, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Bulgaria, Burkina Faso, Cameroon, Central African Republic, Chad, China, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark,Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands,France, French Guiana, French Polynesia, French Southern Territories, Gibraltar, Greece, Greenland, Guernsey, Guinea, Guinea-Bissau, Haiti, India, Iran, Iraq, Isle of Man, Israel, Italy, Jersey, Kazakhstan, Kuwait, Lebanon, Lesotho, Liberia, Libya, Lithuania, Madagascar, Mali, Marshall Islands, Martinique, Montserrat, Mozambique, Nepal, Netherlands, Niger, Nigeria, Pakistan, Palestinian Territories, Panama, Poland, Portugal, Romania, Russia, Sierra Leone, Slovakia, Slovenia, Somalia, South Africa, South Georgia and the South Sandwich Islands, Spain, Sweden, Switzerland,Syria, Zajikistan, Tanzania, Trinidad and Tobago, Tunisia, Turkey, U.S. Minor Outlying Islands, Uganda, United Kingdom, United States, Uruguay, Vanuatu, Yemen, Zambia, Zimbabwe